Frequently Asked Questions
Everything you need to know about Akkogear mechanical keyboards and services.
Does Akkogear offer international shipping?
Yes, we ship our mechanical keyboards and accessories to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for mechanical keyboards?
We offer a 30-day return policy for unused items in their original packaging. Please note that custom-built keyboards or products with signs of wear may be subject to a restocking fee.
Are Akkogear keyboards hot-swappable?
Most of our latest models feature hot-swappable sockets, allowing you to change switches without soldering. Please check the specific product description to confirm hot-swap compatibility.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I download the latest drivers and firmware?
You can download the Akko Cloud Driver and the latest firmware updates directly from our 'Downloads' page to customize your RGB lighting and macro settings.
Is there a warranty on Akkogear products?
All Akkogear keyboards come with a standard 1-year limited warranty covering manufacturing defects. This does not cover damage caused by liquid spills or unauthorized modifications.